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Customer Service

Location
Girard, Ohio
Salary
$14.00 to $16.00 Per Hour
Job Type
Permanent
Posted
7 Feb 2024

Customer service representative is responsible to perform all tasks relative to in-house communications and sales with clients, caregivers, family members, and or other medical facilities including physician offices. 

Responsibilities and Duties:

Service walk in customers, take and process orders via phone or fax and verify that all the information we have on file is correct.

Answer incoming phone calls, check voice mails and return customer calls in a timely fashion. Call Physician offices to request patient prescriptions. 

Demonstrate, instruct and educate the customer on proper use and cleaning of equipment. 

Process Sales, Rentals, Equipment Repairs, Deliveries, Pickups and Returns.

Stock the showroom and keep the store clean, neat and organized.  

Open and close the cash register and balance the daily transactions. 

Scan daily paperwork and electronically file customer records. 

Perform any other duties as requested by Supervisors.

Qualifications:

Must be kind and courteous and able to demonstrate excellent phone and customer relation skills. 

Must be detail oriented, self motivated and organized. 

Must have data entry and computer skills 

Must be able to lift at least 50 pounds. 

Must be able to pass a drug test and physical. 

Education:

Graduate of an accredited high school.

 

 

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Details

  • Job Reference: CSR
  • Date Posted: 7 February 2024
  • Recruiter: Boardman Medical Supply Co.
    Boardman Medical Supply Co.
  • Location: Girard, Ohio
  • Salary: $14.00 to $16.00 Per Hour
  • Sector: Call Centre / Customer Service, Healthcare & Medical
  • Job Type: Permanent